Solutions · Mini-grid operators & O&M teams

Know which site needs attention—and keep the response moving.

For mini-grid operations leaders and EPC/O&M service teams: connect site alerts, technician work and the evidence needed to review a repair. Decide what needs attention and keep responsibility clear through the handover.

Prioritise
Site response

Review site alerts and their context to decide which issue needs investigation next.

Per site
Diesel evidence

Fuel and runtime are measured against each site's own approved, operating-condition-adjusted baseline.

Coordinate
Field work

Assign work with diagnostic context and review returned findings. Approval and equipment execution remain separate.

01 · One operating queue

Start with the issue. Keep its context.

Supported vendor portals and commissioned edge devices feed a shared metric vocabulary. Group related symptoms, inspect delivery and trust coverage, and carry the evidence into work orders and follow-up.

Gen318 · fleet illustrationSample · not customer data
Connected
SITES ONLINE
Review
COVERAGE
Open
OPEN INCIDENTS
Per site
DIESEL BASIS
Fleet load · 24h Actual Forecast
Incidents · investigation
ADAMAWA-07CRITICAL

Inverter drift — inspect the supporting evidence

09:41 WAT
KADUNA-12WATCH

Battery cell divergence above baseline

08:17 WAT
NIGER-03PLAN

Soiling indicator — review cleaning conditions

06:55 WAT
02 · Closed-loop response

Follow the response through each handoff.

Review the issue, assign responsibility and follow the field response. The timeline shows the handoffs between people and records, with approvals and equipment commands recorded as separate steps.

Closed-loop operations · incident WO-0151SEQUENCE
Detect
SITE SIGNALSOPEN

Related equipment alerts are grouped for investigation.

Review
OPERATORDECISION

Review the evidence and proposed response. Commands and approvals remain distinct.

Assign
FIELD TEAMWORK

Coordinate the work order and retain the technician's recorded findings.

Assess
EVIDENCECHECK

Assess attached records. Missing evidence remains visible.

Follow up
SUPERVISORREVIEW

Where enabled, review post-repair findings separately from field completion. Human review is not independent certification.

Follow detection, review, assignment and observed findings in one record. This is not an autonomous response or a measured resolution time.

Maintenance record · completion to reviewWorkflow · not a product screenshot or customer result
  1. 01Reported

    Field completion

    Technician

    Keep the work and its evidence together.

    Record the cause, action, parts and photos against the job. Offline updates queue on the device and sync once the server accepts them.

    Record integrity

    A matching record hash proves the sealed content has not been altered since the technician filed it.

  2. 02Gaps visible

    Evidence assessment

    Evidence processing

    See what supports the repair record.

    Inspect the evidence assessment and missing items. Later evidence can receive a new assessment without rewriting the sealed record.

    Evidence quality

    A zero score means an assessment ran and found no qualifying support — which is not the same as a record nothing has assessed yet.

  3. 03Window matters

    Post-repair findings

    Configured evaluation

    Look at what happened afterwards.

    Check whether the monitored signs of the fault cleared and whether it returned. See how each finding was assessed, over what period, and how much expected data arrived and passed validity checks.

    Observed outcome

    A completed evaluation is not the same as a successful repair, and the result tells you which one you are looking at.

  4. 04Review or dispute

    Supervisor review

    Authorised owner or admin

    Keep the reviewer and their basis on record.

    See who reviewed the repair record, what they considered and whether they accepted or disputed it.

    Human review

    The review retains its reason and the version inspected. Unreviewed records remain identifiable; the underlying assessment stays separate.

When the follow-up cannot establish a result
Field work: completed
The technician reported the action. This closes the administrative task.
Follow-up: not evaluable
The available evidence cannot support an outcome. Show the reason and coverage; do not record a successful repair.
Review: unreviewed or disputed
No review is not approval. A reviewer can dispute the record and retain their reason without rewriting it.

Record integrity, repair findings and supervisor review are separate checks—not independent certification. Follow-up evaluation and supervisor review require enablement, suitable evidence and role permissions; confirm availability during discovery.

03 · The Gen318 operating loop

Connect, prioritise, act and review.

01

Connect

Cloud portals and edge Modbus/MQTT normalize into one fleet-wide operating record.

02

Prioritize

Alerts are grouped, suppressed, deduplicated, and ranked by operating impact.

03

Act

Review recommendations, approve authorised actions and coordinate field work.

04

Review

Keep field evidence, post-repair findings and human review distinct.

Regulatory evidence

Prepare the evidence. Keep the decisions visible.

Three workflows for the NERC 2026 obligations: operational and commercial reporting, loss evidence, and interconnected settlement. Each prepares evidence for a person to check and sign. Gen318 does not file with a regulator, certify a loss, or settle a payment.

  1. 01

    Connect or import authorised records

  2. 02

    Review gaps and exceptions

  3. 03

    Approve the evidence record

  4. 04

    Export for authorised review

Operational and commercial reporting

For mini-grid operators and reporting teams.

Inputs
Site and permit details, authorised sales and collection records, operating evidence, safety records and development milestones.
Prepared output
A federal Schedule 4 field map (state-specific templates are not yet supported), visible missing information, recorded reviews and printable or structured evidence exports. Generated, supplied and sold energy remain separate from invoices and collections.
Review still required
Confirm jurisdiction, reporting period, accounting methods and signature requirements with the receiving regulator. Exactly 1 MW requires an explicit cadence determination.
Discuss reporting →

Loss evidence for engineering review

For operators preparing a loss assessment with an engineer or independent reviewer.

Inputs
A documented electrical boundary and topology, registered meters, aligned directional readings and retained source evidence.
Prepared output
An energy balance that accounts for storage and both grid directions, with gaps and unresolved differences visible. Reviewed external technical-loss studies can be attached; missing engineering inputs leave the estimate unavailable.
Review still required
Unexplained energy is not proven theft or non-technical loss. Independent verification and approval of any allowance remain external.
Discuss loss evidence →

Interconnected settlement evidence

For interconnected mini-grid commercial teams reconciling with a distribution partner.

Inputs
An approved operating mode and PCC meter boundary, registered agreement versions, effective tariffs and authorised counterparty statements.
Prepared output
Separate import charges, gross export credits and network fees; traceable calculation lines; discrepancies and revised statements with the previous record preserved. The business-day windows to dispute and to pay, counted from the date you record receipt; a disputed and undisputed split with each line's basis and Schedule 8 paragraph; a dispute notice; check-meter comparison; and a readiness pack before the DisCo's invoice is due. If a PCC meter fails, a Schedule 8 §9.12 estimate is used only from a basis you supply, and it is marked on every line.
Review still required
Default export rates and departures require documented authority. Gen318 does not send the dispute notice, demand payment, issue an invoice or move money, and internal review does not establish counterparty acceptance. Public holidays and meter accuracy allowances are yours to record.
Discuss settlement evidence →

Regulatory sources checked 15 September 2026: NERC Mini-Grid Regulations 2026, sections 22–24 and official Schedules 4, 8 and 10. Applicable state instruments and project approvals must be reviewed separately.

Equipment fit depends on supported signals, access and commissioning. SparkMeter remains a metering partner and Odyssey a programme partner. Reporting preparation does not imply automatic NERC filing or regulatory approval.

04 · The evidence

The basis for your review.

5 paths

Victron VRM, SparkMeter and Koios, Huawei FusionSolar, and Growatt cloud adapters normalize into the same metric model.

Gen318 adapter registry
Per site

Savings are calculated only when the site has an active baseline and sufficient measurement evidence; operating conditions can adjust the comparison.

Gen318 diesel M&V
Review

Ask and Operations Desk require enablement. Equipment actuation is separately gated and off by default.

Deployment availability
Dual-gated

Physical control needs the configured execution path and current safety checks. A proposal approval does not establish equipment execution.

Gen318 dispatch safety plane
Offline-first

Collection, local inference, and priority queues continue through weak or absent connectivity; critical evidence syncs first when the link returns.

Gen318 edge architecture
Traceable

Incident history, the selected response, technician assignment, field findings, command result, and resolution remain connected.

Gen318 work-order evidence

Bring the site issue your team needs to resolve.

Walk through an issue from the first alert to assigned work and the field findings your team reviews.

Request an operator demo