For you
What needs you, and why
A short ranked list of suggestions for your role, each with the reason it is there. During setup it becomes the onboarding checklist. Nothing pops up; a new risk item shows as a dot.
Gen318 brings cross-brand monitoring, AI-assisted investigation, maintenance and reporting into one operating record for mini-grid and C&I teams. Follow an issue from the first signal through the response and the evidence it leaves behind.
Inverter drift — inspect the supporting evidence
09:41 WATBattery cell divergence above baseline
08:17 WATSoiling indicator — review cleaning conditions
06:55 WATAn operator investigates an issue. An O&M lead coordinates the work. A performance reviewer follows the resulting evidence. Each role sees its authorised workflow; investor access is through assigned portfolios, not every operational screen.
Sample console
Start with your highest-risk sites, then grow into a single operating view across solar, battery, and diesel — every site, every signal, one cadence.
Supported cloud adapters and commissioned edge nodes feed a shared record. Local buffering depends on power, storage and configuration. Remote views remain stale while disconnected; physical control requires separate enablement.
Group related alerts, apply suppression and route the issues that need attention. Inspect the evidence behind impact estimates and suspected causes. Delivery and trust coverage answer different questions; both matter.
SoC fluctuations, voltage dips that self-resolve, comms blips from 2G — the noise that makes operators stop reading dashboards.
A battery fault overworks the inverter, starts the genset, spikes the meter — that's one incident, not four alerts.
Review ranked incidents with the impact basis and missing evidence visible. This diagram illustrates the workflow, not a measured reduction.
Demand forecasting can use market days and seasonal context; battery and inverter models surface degradation for review. The target is enough lead time to turn emergency downtime into planned work. Live-site precision and lead time still have to be measured.
Estimates, not observed customer results. Review model confidence and coverage before deciding on maintenance.
Battery string B2 — cell divergence, thermal stress pattern.
Give the technician the issue, available diagnostic context and assigned work. Cached jobs support queued field findings and photos offline. Keep the technician record distinct from later evidence assessment and review.
Next, follow the completed job into evidence assessment and post-repair review.
Assess demand, inspect site and assigned-depot stock, and decide whether the next step is a transfer or a purchase. Missing stock records remain unknown, so absence of a record is never treated as an empty shelf.
Review the forecast and the consumption or equipment history supporting it. Insufficient evidence stays visible.
Check recorded site stock and the assigned depot. Depot availability is separate from allocation to a site.
Track dispatch, in-transit stock and receipt, keeping the sourcing decision connected to actual stock movement.
Technician
Keep the work and its evidence together.
Record the cause, action, parts and photos against the job. Offline updates queue on the device and sync once the server accepts them.
Record integrity
A matching record hash proves the sealed content has not been altered since the technician filed it.
Evidence processing
See what supports the repair record.
Inspect the evidence assessment and missing items. Later evidence can receive a new assessment without rewriting the sealed record.
Evidence quality
A zero score means an assessment ran and found no qualifying support — which is not the same as a record nothing has assessed yet.
Configured evaluation
Look at what happened afterwards.
Check whether the monitored signs of the fault cleared and whether it returned. See how each finding was assessed, over what period, and how much expected data arrived and passed validity checks.
Observed outcome
A completed evaluation is not the same as a successful repair, and the result tells you which one you are looking at.
Authorised owner or admin
Keep the reviewer and their basis on record.
See who reviewed the repair record, what they considered and whether they accepted or disputed it.
Human review
The review retains its reason and the version inspected. Unreviewed records remain identifiable; the underlying assessment stays separate.
Record integrity, repair findings and supervisor review are separate checks—not independent certification. Follow-up evaluation and supervisor review require enablement, suitable evidence and role permissions; confirm availability during discovery.
Prepare client uptime reports, generator environmental records, assigned-portfolio reports and programme exports from the relevant operating records. Review period, completeness and calculation basis alongside each output. Odyssey remains the programme partner.
Review records against the applicable programme requirements. This is not claim approval; automated milestone logic requires reconciliation before relying on current DARES terms.
Rule packs record jurisdiction, cadence and provenance, including federal fallback. They support reporting review, not a legal determination. Investor reports have separate portfolio permissions.
Operational and commercial reporting, loss evidence and PCC settlement each prepare evidence for a person to check and sign. Review the inputs, outputs and human decisions required →
A weekly and monthly statement of what each site delivered, in the units its sources measure. Every figure carries one grade: measured, modelled, estimated, declared, unpriced or insufficient. Figures are grouped by site type, never blended across them, and grid power displaced and diesel saved are never added together.
The provisional statement is written once the period ends and is never rewritten. The final follows at least seven days later, once late data has arrived. It is frozen, hash-chained to the previous final, and lists what changed from the provisional. A final with no provisional before it says it was not compared.
Every line sits on one rung of a claim ladder. The rungs are reported apart and never merged into one total.
What the site achieved over the period. It is the site's result and is never credited to Gen318.
A recommendation someone approved. It is a count, never a saving: an approval is not proof that anything happened.
An action whose execution was confirmed, by a verified equipment readback or by the generator running in the recommended state. It is valued over the action's own hours only.
The reader decides what a statement shows. Team members read internal and external lines; an investor reads external lines only, with no approval counts, expected values, internal notes or share-link opens.
Every Monday morning, recipients with the weekly digest turned on get a short summary of last week's provisional statement. It leads with the figures that matter for their role, with the same grades and pairings as the full statement, says the day the week becomes final, and links to the full statement. Owners, admins and operators also get one suggested next step when something needs doing, and none when nothing does.
Every role. Owners, admins, operators and viewers get the account's week, with goal progress first when goals are set.
Owners. Fitted to two standard text segments, with the statement link kept intact.
Technicians, in the field app. Their own week, over the sites of their own work orders.
One email per portfolio they belong to, carrying external lines only.
The Guide is built from Gen318's own help cards. A card ships only once it has been reviewed and approved, and a card hidden for your role, your site types or a switched-off feature is never shown to you.
For you
A short ranked list of suggestions for your role, each with the reason it is there. During setup it becomes the onboarding checklist. Nothing pops up; a new risk item shows as a dot.
Prepared forms
“Do it” opens the right form with the values Gen318 already holds, marked “Filled by Guide”. It never supplies a value only you can declare, such as a diesel price. It can ask you for one and marks your answer “You entered this”. You always press Save.
Tours and previews
Tours spotlight each step on the page and never click for you; Follow along keeps a checklist of the steps. A preview shows a page in your terms before you open it, and never advertises a page your role cannot open.
Ask about Gen318
Separate from Ask's fleet investigations, this chat answers how Gen318 works from the reviewed help cards, citing each one. A claim gate checks every paragraph for pages you cannot open, features named without their card, wrong settings, credit taken for a result and claims to have done something for you. An answer that fails twice is withheld, and you get the page's help card, or the closest one, instead.
Field app
A Help sheet, tips on each job step and field-app tours, saved on the phone the first time they load with signal so they work without it. A job also shows the site's goals, as context and never as a personal target.
Goals
Owners set targets on figures Gen318 already measures, such as diesel use, contracted availability, the client SLA, DARES milestones or fault resolution time. Status is worked out every night from final statements and never set by hand, and no goal has a status before four usable final weeks. An admin's goal is a proposal the owner approves.
The Guide, its chat, goals, the value ledger and the weekly summary are each off by default and switched on per deployment.
Review fleet comparisons with their coverage, population and methodology. The illustrations below show comparison formats, not a Gen318 customer cohort or evidence of vendor superiority.
Comparison rows, not customer scores. Actual comparisons need an explicit population, methodology and coverage; investor permissions are separate.
Equipment groups A–E, not measured vendor performance. Compare like-for-like conditions and inspect the underlying evidence.
Trend and comparison line. This is not a published cohort or a measured Gen318 improvement. Coverage and calculation basis belong with the result.
A recommendation, an approved proposal, a command and an observed outcome are different records. Ask actions require enablement; dispatch actuation is separately gated and off by default.
Analysis proposes a response with evidence and limitations.
An authorised operator reviews the proposal. Approval records a decision, not proof of physical execution.
Equipment control follows a separate enabled path with current permission and safety checks.
Telemetry and field findings show what happened afterward. Completion alone does not establish success.
Follow the proposal, approval, command and observed response as distinct stages.
Discuss monitoring and reporting scope.
Discuss asset risk and diesel evidence.
Discuss the evidence your reviewers need.
Discuss the commissioning handoff.
Connect supported systems and organise their readings into a consistent fleet record. SparkMeter remains the metering and billing partner; Odyssey remains the programme platform.
See the workflow relevant to your fleet.
Explore your team's workflow, the inputs it needs and the output you would use.